Comprehensive Action Tracking
A centralised task management system to create, assign, and track actions associated with forms, documents, and specific sites across your entire organisation.
- Actions automatically created from any digitised form or failed check.
- Fully customisable workflow statuses and priority levels.
- Automated email notifications and daily overdue reminders.
- Full audit trail with automated history tracking for every change.
Centralised Logic
To ensure reliability and consistency, all action creation logic is centralised. This includes handling database records, attachments, mappings, and audit logs in one unified process, ensuring no task is ever lost.
Polymorphic Anchoring
Actions are never "standalone." They are anchored to specific system entities—whether it's a failed check in an audit, a document review, or an incident report—providing direct context for the assignee.
Watchers & Reminders
Keep everyone informed by adding "Watchers" to any action. The system automatically triggers notifications for status changes, comments, and daily reminders for overdue work to ensure accountability.
Unrivalled Transparency & Accountability
The Action Tracker doesn't just manage tasks; it provides a complete historical narrative of every follow-up process in your organisation.
Automated History Tracking
Every action records an immutable audit trail. Status changes, priority shifts, due date updates, and file attachments are all logged automatically, showing exactly who did what and when.
System vs. User Attribution
Our platform clearly distinguishes between user-initiated actions and automated system updates (like reminder emails). This ensures that automated processes are never incorrectly attributed to staff members.
Rich Contextual Attachments
Assignees can upload evidence, photographs, and documents directly to an action. These attachments are securely stored and linked to the overall process for complete verification of completion.
Ready to see it in action?
Discover how our Action Tracker can streamline your organisation's follow-up workflows and ensure nothing ever falls through the cracks.
Book a Personalised Demo