Case Study
Northumberland County Council: Co-Designing the Future of Public Sector Safety
Digitising safety and automating operational processes to support a greener, more inclusive public sector.
Northumberland County Council awards Connected Safety Net a three-year contract.
We’re incredibly proud to share that Connected Safety Net has been awarded a three-year contract by Northumberland County Council to provide our safety compliance solutions across its diverse estate. From classrooms to highways depots, our platform will support teams in keeping people safe and freeing them to focus on more meaningful work.
Northumberland County Council shared this feedback on the work so far:
Over the past few months, the CSN team have worked in partnership with the Corporate Health and Safety Manager to co-design new incident forms to report accidents, near misses and violent incidents. The creative process has been enjoyable for both sides. The developers have been super responsive and have contributed their own ideas to solve challenges thrown up during the build, and we are fast approaching our go live date. The Corporate Health and Safety Manager reports ‘I can’t wait to launch the new incident database. Feedback from colleagues has been really positive with staff liking the intuitive forms especially the body maps and the mobile functionality. We are working to finalise Power BI dashboards and can’t wait to have enough data in the system to be able to use the built in AI functionality to interrogate our data to look for patterns and trends instantly’.
But there’s a bigger story behind this milestone. Over the last few years, we’ve been working with many councils across the UK who have shown us that digitising safety and automating operational processes isn’t just about checking boxes; it’s part of a wider journey towards a greener, more inclusive public sector. As the UK government pushes for NetZero, champions AI for public good and prioritises digital inclusion, we’ve been asking ourselves: how does safety and facilities management software help deliver on those ambitions? What does it look like when AI becomes a coworker, or when speech to text features open doors for people who might otherwise be excluded?
This is something we’ve been thinking about a lot: why adaptability, AI and accessibility matter, and how automated digital programmes and greener procurement are woven into our vision. If you’re curious about the human stories behind digital transformation and what this new contract and our existing contracts mean for our mission, look out for our thought leadership article coming very soon.
We’re incredibly proud to share that Connected Safety Net has been awarded a three-year contract by Northumberland County Council to provide our safety compliance solutions across its diverse estate. From classrooms to highways depots, our platform will support teams in keeping people safe and freeing them to focus on more meaningful work.
Northumberland County Council shared this feedback on the work so far:
Over the past few months, the CSN team have worked in partnership with the Corporate Health and Safety Manager to co-design new incident forms to report accidents, near misses and violent incidents. The creative process has been enjoyable for both sides. The developers have been super responsive and have contributed their own ideas to solve challenges thrown up during the build, and we are fast approaching our go live date. The Corporate Health and Safety Manager reports ‘I can’t wait to launch the new incident database. Feedback from colleagues has been really positive with staff liking the intuitive forms especially the body maps and the mobile functionality. We are working to finalise Power BI dashboards and can’t wait to have enough data in the system to be able to use the built in AI functionality to interrogate our data to look for patterns and trends instantly’.
But there’s a bigger story behind this milestone. Over the last few years, we’ve been working with many councils across the UK who have shown us that digitising safety and automating operational processes isn’t just about checking boxes; it’s part of a wider journey towards a greener, more inclusive public sector. As the UK government pushes for NetZero, champions AI for public good and prioritises digital inclusion, we’ve been asking ourselves: how does safety and facilities management software help deliver on those ambitions? What does it look like when AI becomes a coworker, or when speech to text features open doors for people who might otherwise be excluded?
This is something we’ve been thinking about a lot: why adaptability, AI and accessibility matter, and how automated digital programmes and greener procurement are woven into our vision. If you’re curious about the human stories behind digital transformation and what this new contract and our existing contracts mean for our mission, look out for our thought leadership article coming very soon.
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