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Case Study

Berry Bros. & Rudd: A Four-Year Journey Built on Trust, Heritage and Innovation

How we helped modernise safety, compliance and operational assurance in a business that spans centuries, not just systems.

Berry Bros. & Rudd: A Four-Year Journey Built on Trust, Heritage and Innovation
From St James’s Street, London to Washington, DC. A four-year journey built on trust, heritage and innovation.

Some partnerships grow fast.
The best ones grow deep.

Over the last four years, we’ve had the privilege of working closely with Berry Bros. & Rudd, a name that has stood for excellence, craft and credibility since 1698. Few organisations can claim that kind of heritage, and even fewer continue to evolve while staying true to who they are.

Our journey didn’t begin with grand transformation. It started practically.

How do you modernise safety, compliance and operational assurance in a business that spans centuries, not just systems?

Step by step, we worked alongside the team to digitise and strengthen core processes across their UK operations:
· Safety compliance
· Audits and inspections
· Incident management and resolution

Not as standalone tools, but as connected workflows supporting real people doing real work, every day.

What followed was genuine collaboration.

Processes refined.

Data made meaningful.

Incidents managed with clarity, accountability and learning, not just reporting.

Innovation wasn’t introduced for the sake of it. It was introduced where it mattered.

That matters even more in an organisation like Berry Bros. & Rudd. Headquartered at No. 3 St James’s Street for over three centuries, a Royal Warrant holder, and a global authority in wine and spirits trusted by generations, it does things properly.

That’s why this next chapter is so significant.

We’re proud to share that Berry Bros. & Rudd is expanding into the United States with a new warehouse in Washington, DC and Connected Safety Net will be supporting this expansion.

The US operation will build on the same digital foundation proven across the UK:
· The same standards
· The same controls
· The same commitment to safety, quality and continuous improvement

As Brian Rendell, Head of Facilities & Compliance at Berry Bros. & Rudd, shared:

“The services provided by Connected Safety Net and the capability of the platform continue to deliver everything we need. For that reason, extending the platform into our new US operation was a natural next step.”

For us, this isn’t just geographic growth.

It’s trust earned over time.

Being asked to support a business of this calibre in a new market is one of the strongest endorsements a technology partner can receive. It reflects four years of close collaboration, practical innovation, and a shared belief that tradition and technology don’t compete, they complement each other.

We’re proud to continue the journey together.

Here’s to the next chapter.

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